Return Policy

HomeReturn Policy

Last Updated: April 14 2021

All defined terms used below shall have the meanings set forth in our Terms and Conditions. See Terms and Conditions.

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.

Returns

Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. 

ALL RETURNS ARE SUBJECT TO A 25% HANDLING CHARGE. (NO EXCEPTIONS, UNLESS THERE WAS AN ERROR ON OUR SIDE). NO REFUNDS OR RETURNS ON ELECTRICAL PARTS.

BUYER IS RESPONSIBLE TO PAY FOR THE RETURN SHIPPING CHARGES TO RETURN THE ITEM BACK TO US. SELLER IS NOT RESPONSIBLE FOR RETURN SHIPPING, (UNLESS IT WAS AN ERROR ON OUR END).

ALL RETURN SHIPPING SHOULD BE ACCOMPANIED WITH DELIVERY TRACKING CONFIRMATION AND DELIVERY INSURANCE.

EUROSTAR AUTO PARTS IS NOT RESPONSIBLE FOR ANY UNSEEN CHARGES, LABOR CHARGES, WARRANTY OR ETC.

PLEASE ALLOW 3-7 BUSINESS DAYS FOR REFUNDS TO BE CREDIT BACK TO YOUR ORIGINAL PAYMENT METHOD.

Shipping

To initiate a return, please email us at info@eurostarautoparts.com. We require a receipt or proof of purchase to accompany your return.

All returned merchandise should be sent to us at 453 S Spring St, #1132, Los Angeles, CA, 90013.

For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

Refunds and Exchanges

After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.[/vc_column_text][/vc_column][/vc_row]